Hospitality is the solid foundation on which the South African Tourism Industry is built and maintained. The Hospitality Industry consists of various diverse categories that include, but are not limited to Restaurants, Pubs, Quick Service Restaurants (Fast Food), Bed & Breakfasts, Guest Houses, Night Clubs, Hotels etc. These establishments provide a wide range of services related to food, accommodation, entertainment, and recreation.
Hospitality Training
Management | FOH | Health & Safety
Globally the Hospitality Industry is a multi-billion-dollar Industry driven by the availability of leisure time and disposable income. As Hospitality is dependent on a disposable income, Training of forward-facing staff, such a waitrons (service staff) is of the utmost importance.
With the correct, thorough training and continuous coaching of enthusiastic and passionate staff with good communication skills, excellent service can be consistently provide to your customer base, and this can therefore result in good and constant repeat Business.
A correctly trained Hospitality Business such as a Restaurant will always result in good relationships being built between service staff and customers and will consistently deliver the best service and an excellent experience to its patrons.
Types of Hospitality Training provided
Management Training
Ensure you have the BEST management team!
FOH Training
Making sure your Front of House runs smoothly!
Health & Safety Training
Keeping health & safety a priority!
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Quality & Hygiene Training and Audits
In order to work in the hospitality industry, one needs to be enthusiastic and hospitable by nature, have good communication skills and a willingness to serve others while having a passion for service excellence. The industry is also diverse enough for people to work in different areas of interest and still be employed within the hospitality industry.
Financial & Budget Planning
In order to work in the hospitality industry, one needs to be enthusiastic and hospitable by nature, have good communication skills and a willingness to serve others while having a passion for service excellence. The industry is also diverse enough for people to work in different areas of interest and still be employed within the hospitality industry.